Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business type, industry, business requirements
• Account Information: Username, password, account preferences, service usage data
• Payment Information: Billing address, payment method details (processed securely through third-party processors)
• Communication Data: Correspondence, support requests, feedback, and survey responses
• Technical Data: IP address, browser type, device information, usage patterns, log files

We may also collect information automatically through cookies, web beacons, and similar tracking technologies when you use our services.

2. AI and Automated Processing

Our services may use automated workflows and systems to process your data. You acknowledge that:

• Automated systems may analyze your data to provide services, generate insights, or improve functionality
• Data processing may occur automatically without human review in certain circumstances
• Automated decisions may be made based on your data, such as routing, categorization, or recommendations
• You have the right to request human review of automated decisions that significantly affect you
• We implement safeguards to ensure automated processing is accurate and fair

If you have concerns about automated processing of your data, please contact us using the information provided in Section 11.

3. Analytics and Monitoring

We use analytics and monitoring tools to:

• Understand how our services are used and identify areas for improvement
• Monitor system performance, security, and reliability
• Detect and prevent fraud, abuse, or unauthorized access
• Generate aggregated, anonymized statistics and reports

We may use third-party analytics services (such as Google Analytics) that collect and process data on our behalf. These services may use cookies and similar technologies to track your interactions with our services.

You can opt out of certain analytics tracking through your browser settings or by using opt-out tools provided by analytics providers.

4. Marketplace and Transaction Data

If our services include marketplace or transaction features, we collect and process:

• Transaction details, including purchase history, payment information, and order details
• Seller and buyer information necessary to facilitate transactions
• Product listings, descriptions, and related content
• Reviews, ratings, and feedback
• Dispute and resolution information

Transaction data is retained as necessary to process transactions, comply with legal obligations, prevent fraud, and resolve disputes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Authenticate your identity and maintain your session
• Analyze usage patterns and improve our services
• Deliver personalized content and advertisements
• Measure the effectiveness of marketing campaigns

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

We may use both first-party cookies (set by us) and third-party cookies (set by service providers) to support our services.

6. GDPR and CCPA Rights

If you are located in the European Economic Area (EEA) or California, you have certain rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your information for certain purposes
• Right to Opt-Out: Opt out of sale of personal information (California residents)

To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframes required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal, regulatory, or tax requirements
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it, except where retention is required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on our services

Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: sales@iramccune.com

Phone: (864) 528-6181

Data Protection Officer: For GDPR-related inquiries, you may contact our Data Protection Officer at the email address above.